Dialogue mapping building shared understanding of wicked problem 1st edition by jeff conklin author. In my opinion dialogue mapping building a shared understanding of wicked problems by jeff conklin falls into this category this post presents an extensive summary and review of the book eight to lates kailash awati. This paper is chapter 1 of dialogue mapping building shared understanding of wicked problems by jeff conklin phd wiley october 2005 for projects today have a significant wicked component wicked problems are so commonplace that the chaos these experienced designers illustrated that problem understanding can only come from . Start by marking dialogue mapping building shared understanding of wicked problems as want to read dialogue mapping building shared understanding of wicked problems by jeff conklin 411 rating details 18 ratings 1 review. As it says on the cover dialogue mapping is a way to build shared understanding of wicked problems ive only had one chance to use the tools explained in the book and even though i did all the thinking rather than in a group session as the process is designed for the resulting map enabled me to communicate my thinking clearly to others
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